Frequent Asked Questions (FAQ)


We solve your doubts regarding our services such as the time of the meeting with the driver, delays, seats for children and babies, people with special needs, luggage and objects to transport, etc.


Which type of coaches / buses can I hire?

We have vehicles with different capacities. We have coaches from 32 seats up to 55 seats. We also have a bus with 66 seats.

Which type of minibuses and coaches can I hire?

We have vehicles with different capacities. We have minibuses from 10 seats up to 25 seats.

Which type of vehicle can I hire with chauffeur?

We have over 70 units of vehicles from standard cars, luxury vehicles, minivans minibuses and coaches.

Can I hire a vehicle for my wedding?

We are specialists in wedding services for the bride and groom. We have luxury vehicles like Mercedes S-Class 500 and Mercedes E-Class with the most experienced suited up drivers.

Dou you have coaches with toilet?

Yes, some of our coaches have a toilet. Please consult our customer service department for availability.

We are a small group. Is it necessary to hire a coach?

We have minivans for 8 passengers and minibuses with 10 and 25 seats. The perfect solution for smaller groups!

Can I order a pick up at the airport, port or train station?

Of course! We have a great experience in transfer services on airports, ports and railway stations. The driver will wait for you with a welcome sign behind the arrival gates, on the platform or on any requested pick up point.

Can I order a pick up at another city?

Of course, you can! Upon request we are allowed to provide any transfer service from / to any Spanish city.

Can I book a ticket or a seat for a trip?

We are not allowed to sell tickets or individual seats. Therefore, we have vehicles with several capacities to fit your needs.

I want to hire a bus for my wedding guests, how does it work?

Generally, we provide the transport from the ceremony to the venue. Later, several return trips are made on different times. Our customer service department can help you to establish these return trips. Please contact us for further information.

I want to go out for dinner and I don’t want to drive. I am not sure at what time I am going to leave the restaurant. Can the driver wait for me?

Our services with waiting time are the ideal choice for events such as dinners, birthdays and conferences. Our driver will take you to the place of the event and will stay until the agreed time.

I have a disability and I need to travel with wheelchair. Can I hire an adapted vehicle?

Yes, we have minivans, minibuses and coaches adapted for people with reduced mobility who have to travel in a wheelchair. They are equipped with a lifting platform, approved anchors to fix the wheelchair to the vehicle and special seat belts for wheelchair passengers. Please contact us for further information.

I work as an event planner and I need to hire a bus for the guests who will attend on the event. Can I hire a coach for it?

Yes, we have over 20 years of experience in services for events such as fairs, congresses, concerts, weddings, sport events, etc.

I want to hire a minibus for a bachelor / bachelorette party. Do you offer this service?

Yes, we do. Generally the driver will pick up the group at the agreed place and time and will move them to the place of lunch or dinner. Afterwards, the driver will take them to the chosen place or places of leisure and finally the return journey. Contact us for more information.

I need a luxury car, what type of luxury vehicles can I hire?

We have the most updated versions of Mercedes E-Class and Mercedes S-Class 500. With an elegant and distinguished aesthetic, the most advanced technology and the highest quality, safety and comfort on the market, with the best professionals drivers on wheel.

I want to hire a transfer service for a client, but they do not speak Spanish, do you have drivers with language skills?

Yes, many of our drivers are fluent in English. Some can also communicate in other languages. On request we can provide a driver with any language skills. Contact us for further information.


AUTOS CASADO

Opening hours: Mon-Fri 9h to 14h & 16h to 20h
Sat.: 9h to 14h
Tel.: (+34) 950 149 539
Email: info@autoscasado.com


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